Data Integrity & User Trust Framework
In the architecture of a sovereign-grade network, data privacy is not a feature—it is the bedrock infrastructure. At Qatar5G, we treat your personal information with the same precision and security protocols we apply to our fiber backbone. This policy outlines the specific data pathways we utilize, the encryption standards we enforce, and your rights regarding your digital footprint.
We operate strictly within the regulatory frameworks established by Qatar's data protection authorities. Our commitment is absolute: we collect only what is necessary for service optimization, never sell your data to third parties, and maintain rigorous internal access controls. Transparency is our standard, not an exception.
Information We Process
To provision and maintain high-frequency 5G services, our systems process specific technical telemetry. This includes device identifiers, signal strength metrics, and bandwidth utilization patterns. This data is anonymized and aggregated immediately upon ingestion; it is used solely to optimize network handshakes and ensure consistent latency targets for your connection.
- • Identity: Name, email, and contact details provided during subscription.
- • Technical: IP addresses, browser type, and device logs for security auditing.
- • Transactional: Billing history and plan tier for account management.
Assumptions
We assume that users prioritize connection stability and latency over granular control over every diagnostic telemetry packet. Therefore, we automate the cleanup of non-essential logs after 24 hours.
Constraints
We are bound by the Qatar National Cybersecurity Framework. We cannot retain personally identifiable data longer than the legally mandated retention period (36 months) for infrastructure providers.
Shift Criteria
We would alter this policy if new threat vectors emerge that require longer log retention for forensic analysis, or if regulations shift regarding cross-border data transfers.
Your Control Sovereignty
You retain full ownership of your personal data. Qatar5G acts strictly as the custodian. Through your account portal, you may request a complete export of your data, rectify inaccuracies, or initiate the "Right to be Forgotten"—which triggers a verified purge of your personal identifiers from our active production databases within 30 days.
Data Portability
Download your usage logs and subscription history in standardized formats anytime.
Consent Revocation
Adjust marketing communication preferences or withdraw consent for non-essential cookies.
Governance & Inquiries
For questions regarding this Privacy Policy, data processing activities, or to file a formal complaint regarding data handling, please contact our Data Protection Officer directly.
Last Updated: October 2026 • Effective Immediately